Desk.com - Keep in Touch with Your Customers on the Go
Desk.com is a mobile application that enables users to stay on top of customer issues, collaborate with their team, and track and respond to cases on their Android phones and tablets. This app is also available for iOS. Desk.com mobile app is easy to use and always safe and secure. With automatic sync with your Desk.com site, you can reply to and resolve customer requests, search across cases, and view all your customer inquiries. The app allows you to check in on your support queues, add internal notes for only colleagues to see, and add quick replies and actions. You can set case status and priority, assign cases to agents and groups, and see detailed customer and company information. The app also sends push notifications to alert you of new cases.
Desk.com is a must-have app for anyone in the business and productivity industry who wants to stay connected with their customers on the go.
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